What is "You Said, We Did!"?

We listen to feedback from our users and use their suggestions to improve the Vivastreet experience. Our goal is to make the platform easier to use, more useful and more convenient for both advertisers and visitors.

We regularly review feedback and look for opportunities to improve our features, services and overall user experience.

How can I get started with Vivastreet?

You can start by browsing the categories and selecting the location that is relevant to you. Use the available search options to find advertisements that match your requirements.

If you want to advertise, select the appropriate category, provide accurate information and make sure your advertisement follows the applicable posting guidelines.

What should I know when advertising on Vivastreet?

Your advertisement should contain clear, accurate and relevant information. Choose the correct category and location, and make sure your title and description accurately represent what you are offering.

Avoid misleading information, prohibited content and duplicate advertisements. Always check the applicable category-specific rules before submitting your advertisement.

How can I find what I am looking for on Vivastreet?

Use the search function, categories and location filters to narrow down advertisements. Read the advertisement carefully and review all available information before contacting an advertiser.

If you need additional information, contact the advertiser directly using the available contact options.

What are Vivastreet Community Standards?

Community Standards help keep Vivastreet useful, respectful and safe. Advertisements should be truthful, relevant and appropriate for the category in which they are posted.

Illegal, fraudulent, misleading, abusive or otherwise prohibited content may be removed. Users are also expected to treat other members of the community respectfully.

What happens if I do not follow the posting guidelines?

Advertisements that do not meet the applicable requirements may be rejected or removed. Depending on the circumstances, additional action may also be taken on an account.

Reviewing the relevant posting guidelines before submitting an advertisement can help prevent unnecessary moderation issues.

How can I stay safe when using Vivastreet?

Always use good judgement when communicating with people online. Be cautious of requests for advance payments, unusual payment methods or sensitive personal information.

Never share passwords, financial information or unnecessary personal details with someone you do not trust. If you decide to meet someone in person, take reasonable safety precautions.

How can I report suspicious or dangerous behaviour?

If you encounter an advertisement or interaction that appears fraudulent, threatening, dangerous or potentially illegal, use the appropriate reporting process.

Where there is an immediate risk of harm or suspected criminal activity, contact the appropriate emergency or law-enforcement service.

Where can I get help if I have a problem with an advertisement?

If you experience an issue with an advertisement, first review the relevant posting requirements and available support information. Provide clear details about the problem when contacting support so that it can be reviewed more efficiently.